Does anyone answer the phone at Doolittle Media?

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02 Dec 2024 11:20 #1 by tr7v8
I finally decided to subscribe to Aeromodeller as I don't have a local WH Smiths anymore and no one else seems to carry it.
Their website was dog slow when I used it and I've had 2 x £150 deducted. No I only want the one subscription. 
I keep phoning to get them to correct it but it diverts to someone's phone there. Despite leaving multiple messages I never get a call back.
I'm a bit concerned at their efficiency & my subscription if this is the way they are run.

Jim
 

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02 Dec 2024 15:17 #2 by Eric
Jim - I wish you the best of luck - but may I point out that this group has absolutely no connection with the aeromodeller magazine despite the similarity of title.

if you are calm and collected when all about you are going berserk - you've missed something important!
Thanks: Klipkopwildlife

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02 Dec 2024 22:10 #3 by tr7v8
Understand but I thought someone might be subbed to Aeromodeller here. Irony of it is, the latest copy of Aeromodeller arrived today in the post! But only one, is there a refund incoming?
Thanks: Eric, Klipkopwildlife

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03 Dec 2024 09:21 #4 by tr7v8
Ah Ha a response from Doolittle Media, answering my E mail which seems the best way of communicating with them. It appears that PayPal paid them twice, so I now have the pain of getting a refund from PP.
The office is only manned (personed) Tuesday - Thursday hence the lack of reply, so all OK!
Thanks: Eric, Klipkopwildlife

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03 Dec 2024 17:00 #5 by Klipkopwildlife
Replied by Klipkopwildlife on topic Does anyone answer the phone at Doolittle Media?
That's good to hear, the aeromodelling community is generally speaking, honest.

Do it now, you may never get another chance
Thanks: Eric

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18 Dec 2024 21:27 #6 by tr7v8
As closure, I now have had the refund.
Thanks: Eric, Klipkopwildlife, Flytilbroke

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19 Dec 2024 06:36 #7 by Eric
Pleased for you.
I hope you stay with us, though, and describe and show photo's of your free-flight (and other) activities. They don't have to be aeromodeling.

if you are calm and collected when all about you are going berserk - you've missed something important!
Thanks: Klipkopwildlife

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19 Dec 2024 21:42 - 19 Dec 2024 21:44 #8 by tr7v8
Of course, I have a look in here quite often. Not Free flight but this is the latest project.

 
Last edit: 19 Dec 2024 21:44 by tr7v8.
Thanks: Eric, Klipkopwildlife, Flytilbroke, Quorneng

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